Support
We're here to help. Most questions get a reply the same day.
Email will@dockpulse.io with your name, your company, and what's going on. A screenshot helps. If a boat or repair is involved, include the boat's name.
Getting started
- Joining your team: install DockPulse, choose to join with an invite code, and enter the 6-digit code your manager sent you.
- Forgot your password: on the sign-in screen, tap Forgot password and enter the code we email you.
- Not getting notifications: check that notifications are on for DockPulse in your iPhone's Settings and in the app under More, then Notifications. Everything also shows in the app's Inbox.
- Setting up a new company: on the sign-in screen, choose to create a new company account, or email us and we'll walk through it with you.
Deleting your account
Email us from the address on your account and we'll delete it, usually within a day. You'll also be able to delete it directly from your account settings in the app. Here's what happens to your information when you do.
Privacy and data requests
To get a copy of your information, correct it, or delete it, email will@dockpulse.io. Company owners can also request an export of their company's data. See our Privacy Policy and Terms of Service.
Billing
Subscriptions are month to month and invoiced to your company. For billing questions or to cancel, email us. Cancellation takes effect at the end of the current paid month.
Contact
DockPulse LLC
Fort Walton Beach, Florida
will@dockpulse.io